Logimatic signs contract during pandemic with the German container line Hapag-Lloyd

SERTICA will replace several existing fleet management systems at Hapag-Lloyd as part of a digital transformation and centralization.

Logimatic signs contract during pandemic with the German container line Hapag-Lloyd

Hapag-Lloyd initiates a digital transformation implementing SERTICA on more than 70 of the largest container vessels in the world. The goal is to provide a common Technical Fleet Management System for its fleets both in Hamburg and Dubai.

Jan Rüsch, Business Project Manager at Hapag-Lloyd tells:

“With a smooth transition to a shared fleet management software platform across two fleets, we expect to increase efficiency and reduce costs. We aim to achieve a higher degree of transparency, lean approval processes and a fast order process.”

Claus Krogholm Pedersen, Senior Project Manager from Logimatic will be responsible for the implementation of SERTICA and he explains:

“With one single data entry for the crew onboard the vessels, Hapag-Lloyd will see a decrease in duplicates and an increase of transparency for spare parts and materials ordered by the vessels.”

When Hapag-Lloyd decided to invest in a modern and IoT ready software platform for both ship and shore operations, it was important to find a system that is easy to use for the crew.

Jan Rüsch from Hapag-Lloyd explains:

“We have chosen a user-friendly and flexible system with a nice reporting functionality. Our investment is, however, larger than just a new software as we plan to optimize our internally processes. To achieve this, we need support from a partner who possesses the necessary maritime knowledge – this partner is Logimatic.”

Despite the global pandemic, the entire process was managed and conducted in a safe manner with online presentations, test scenarios, workshops and contract negotiations.

Hans Chr. Jensen, Head of Sales at Logimatic concludes:

“People working from home was no issue at all during this process. Hapag-Lloyd is a professional and modern shipping company, who manage to continue the daily business despite various restrictions. We have full confidence that this will be a very successful partnership.”