KVH expands high-speed VSAT-based IoT services
KVH Watch® Offers Remote Expert Intervention for Real-time Support at Sea Using High-speed Satellite Connectivity
Maritime innovator KVH’s VSAT-based IoT offerings are designed for deep sea use by equipment manufacturers and commercial vessels
KVH Industries, Inc., a global leader of maritime satellite connectivity, has announced that it is expanding its high-speed VSAT-based Internet of Things (IoT) services, which are designed for an era of increased digitalization throughout the maritime industry. With the new offerings, KVH will provide a suite of maritime IoT solutions for everything from remote monitoring to real-time intervention, powered by a high throughput satellite (HTS) network that delivers fast and reliable connectivity worldwide.
KVH Watch IoT Connectivity as a Service, introduced last year, provides maritime equipment manufacturers, multicard service providers, and shipyards with access to 24/7/365 secure data from onboard equipment. Featuring a dedicated cybersecure terminal, KVH Watch enables an independent, air-gapped data flow that does not use the vessel’s primary satellite communications system.
Adding to the KVH Watch solutions, KVH will offer Remote Expert Intervention, a satellite optimized video collaboration application designed to enable on-demand high-throughput remote support sessions between vessels at sea and experts on shore. The focus on remote collaboration enables maritime equipment manufacturers to use their most experienced experts on shore to give real-time guidance to onboard crew for troubleshooting, repair, and identification of replacement parts that are needed, thereby avoiding costly service calls, minimizing delays in port, and making support more effective.
Sven-Eric Brooks, KVH’s senior director for IoT business development, says:
“By using deep sea transit time, Remote Expert Intervention goes well beyond simply monitoring the performance of onboard equipment. It enables maritime equipment manufacturers to take action and provide real-time support via video, voice, and text, even when the equipment is on a vessel in the middle of the ocean.”
KVH Watch services also include Flow, which provides high-performance connectivity for IoT platforms, and Flow Intervention, which boosts data capacity to speeds as fast as 10/3 Mbps for bulk file transfers, very high-frequency data investigations, and application updates.
Remote support at sea is particularly relevant during the COVID-19 pandemic and for the future of the digital ship as maritime operators seek increased operating efficiencies by adopting a range of digital processes including cloud-based services, telemedicine, video conferencing, virtual payments, and electronic invoicing, according to industry experts. Current IoT solutions that utilize cellular connectivity fall short due to being out of range while at sea and unpredictably expensive when roaming. Solutions relying on L-band suffer from limited and expensive bandwidth; they cannot support high-speed bursts or video sessions at sea.